Refund policy

Return Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

Eligibility
To be eligible for a return, your item must be in the same condition that you received it unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at samuelasmith@yoursouri.com. Returns should be sent to the following address:
2385 Godby Road #490468, College Park, 30349

Once your return request is approved, we’ll send you a prepaid return shipping label and instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns, feel free to contact us at samuelasmith@yoursouri.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We’ll evaluate the issue and work with you to make it right.

Exceptions / Non-returnable Items
Certain items cannot be returned, including hazardous materials, flammable liquids, and gases. We also do not accept returns on sale items or gift cards. Please reach out if you have questions about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return your item, and once the return is accepted, make a new purchase for the replacement item.

Refunds
We’ll notify you once we’ve received and inspected your return. If approved, the refund will be processed to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to post the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at samuelasmith@yoursouri.com.