Once your order is placed, you’ll receive a confirmation email. Each piece is individually handmade on demand, so production may take up to 15 business days in my studio. This timeframe does not include shipping and may vary depending on the number of orders ahead of yours.

At this time, Souri does not offer international shipping.

I gladly accept returns on all unused items within 10 days of receiving your order. If you believe your item is defective or if you would like to request a refund, please reach out to me via the contact form or email at samuelasmith@yoursouri.com

Although I try to safely package all products, sometimes things break! If this happens, please email me at samuelasmith@yoursouri.com

with your order number and a photo or two of the damaged item.