Orders are dispatched within 5-7 business days after purchase. Since some items are made to order, please allow 5-7 business days for processing, depending on the number of orders ahead of yours.

At this time, Souri does not offer international shipping.

I gladly accept returns on all unused items within 10 days of receiving your order. If you believe your item is defective or if you would like to request a refund, please reach out to me via contact form or email at samuelasmith@yoursouri.com

Although I try to safely package all products, sometimes things break! If this happens, please email me at samuelasmith@yoursouri.com

with your order number and a photo or two of the damaged item.